How to Report an IT Incident
Dec 14, 2023
Realizing an IT security incident has occurred can be stressful, that’s why we make it easy to report an incident. Constant threats impacting our day-to-day lives can be stressful, and there are times when an IT threat catches you off guard and you give the malicious actor details you wouldn’t normally give. When this occurs, it is important to report the incident as soon as possible.
Report an IT security incident to the Service Desk: call, start a chat, or submit a ticket to the Service Center. When you contact the Service Desk to report an IT security incident, please have the following information available:
- What happened?
- Who was affected? (Name, department)
- What information was given?
- What is the classification level (highly confidential, confidential, public) of this information?
If you believe there is a non-IT security threat, please contact campus police at 303-724-4444 or call your local authorities.
