Frequently Asked Questions
We Have Answers
Adaptable Resolutions FAQ Summary
The Office of Adaptable Resolution (OAR) FAQ page offers answers to common questions about OAR services available to the CU Anschutz community. Learn about OAR's unique pathways—such as conflict coaching, mediation, and restorative practices—and how they differ from other campus resources like the Ombuds Office or Office of Equity. The page outlines who can access OAR services, the confidentiality of the processes, and steps for initiating a resolution. Whether you are curious about the resolution process or seeking guidance for a specific situation, the FAQ page provides the information you need to get started.
Adaptable Resolutions offer voluntary, remedy-based, structured processes like conflict coaching, restorative practice circles, mediation, facilitated dialogue and training. These processes allow involved individuals or groups to manage conflict effectively and find a resolution in a private setting without disciplinary action against either party.
The services provided within the Adaptable Resolutions are confidential. However, staff working in the Office of Adaptable Resolutions are mandatory reporters for information shared that indicates a threat to harm self or others, allegations of discrimination, harassment, or sexual misconduct, or an expressed intent to commit a crime. We are required to share this information with the appropriate office/department on campus.
Mediation communication is protected and is considered confidential.
Reach out to our team directly, through email: adaptableresolutions@cuanschutz.edu, by phone: 303-724-0387, or fill our Referral Form
If the process is not successful, the OAR facilitator(s) may work with the parties to identify other campus resources. Options may include referring the matter to another office on campus such as Human Resources, Office of Equity, Office of Faculty Relations.
The OAR office supports all faculty, staff, and students on the CU Anschutz campus.
The OAR process offers voluntary, confidential* non-disciplinary/non-punitive processes designed to help individuals resolve conflicts, improve communication, build trust, and repair relationships. Our processes can be formalized, when requested, to support the fulfilment of any resolution agreement made by the parties. The Ombuds office provides an alternative format for prompt, impartial, and confidential discussion for individuals to review options for the informal resolution of differences.
Staff working in the Office of Adaptable Resolutions are mandatory reporters for information shared that indicates a threat to harm self or others, allegations of discrimination, harassment, or sexual misconduct, or an expressed intent to commit a crime. We are required to share this information with the appropriate office/department on campus.
No, the OAR process is not an investigative process. The OAR staff works to empower the individuals involved to make decisions that are mutually agreeable to the individuals involved.
No, the OAR staff will not offer any student, staff, or faculty member legal advice.
No, the OAR process is voluntary and requires the agreement of all parties to participate in a resolution pathway. In that case that one party to a conflict does not want to participate, OAR can still provide support to the other parties.