Care@Work by Care.com
Finding the right care for your family can be challenging.
Through Care@Work by Care.com, CU Anschutz provides faculty and staff with a family care program to help balance professional demands while caring for your loved ones at home.
Eligibility & Benefits
Eligibility:
- CU Anschutz Faculty (equal or greater than 50% FTE)
- CU Anschutz University Staff (equal or greater than 50% FTE)
- CU Anschutz Classified Staff (equal or greater than 50% FTE)
- Consolidated (CSA/ASA) Employees (equal or greater than 50% FTE)
- Residents
- Postdocs
Benefits:
Overview Webinar: October 25, 2022
Membership & Backup Care
With your free, unlimited Care.com premium subscription membership, you can post a job or search for caregivers for: child care, senior care, tutors and distance learning facilitators, pet care, house care and more.
You can also create a family profile to connect with other families for nanny shares and learning pods for additional support during this school year.
As a Care.com premium member, you gain access to special full-time and part-time tuition discounts at participating childcare centers.
Who is eligible for free, unlimited premium membership to Care.com?
Find eligibility information in the preceding section on this page.
For eligibility questions, contact:hr.familysupportprogram@cuanschutz.edu
How do I sign up?
Click the “Login or Enroll Here” button above. Follow the instructions. You will be prompted to provide your username, which is your employee ID number if you are faculty or staff, or your CU email address if you are a student. Follow the prompts to enroll.
Please note that you must use this website, rather than the public Care.com website, to check eligibility and enroll in the CU Anschutz Care@Work Program.
How do I pay for care?
When you hire a Caregiver on Care.com, you can pay them through the platform or directly. When you use backup care, your credit card will be charged your co-pay amount once care is complete.
How long does the program last?
The Care@Work program will be in place through the end of summer 2022.
I already have a Care.com account. What do I do?
Click the “Login or Enroll Here” button above and complete the form as instructed. When you click on the Care.com Portal button to enroll, you will be asked whether you are new to Care.com. Select “No.” Enter the email address and password associated with your existing Care.com account. You will be prompted to provide your employee ID. Your existing account will be merged with your CU Anschutz-sponsored membership.
I have questions about Care@Work. Who should I contact?
Program and enrollment questions: 855-781-1303.
Faculty and staff eligibility questions: hr.familysupportprogram@cuanschutz.edu
What happens if I leave CU Anschutz?
Your free premium membership will end within one week of your affiliation with the university ending. You will be offered fee-based options for continuation of your membership at that time.
I enrolled in Care@Work by Care.com, and now I want to cancel my premium membership. How do I cancel?
Find step-by-step instructions for canceling your premium membership on Care.com’s website.
I would like to provide care services myself. How do I create a profile?
To become a provider on Care.com and apply to Care jobs, go to Care.com and select “Find Jobs.” You will need to build your caregiver profile to join the platform, using a different email than the one associated with your Care.com member account sponsored by CU Anschutz. All Care providers on Care.com pay an annual $14.99 fee. Learn more (PDF).
What is backup care?
Subsidized, vetted care for children and adults when regular, planned care is not available.
Who is eligible for backup care through Care.com?
Find eligibility information in the preceding section on this page.
For eligibility questions, contact: hr.familysupportprogram@cuanschutz.edu
If someone in your family has been diagnosed with Coronavirus, is showing symptoms, and/or is in quarantine for Coronavirus, can Care.com provide backup care?
If anyone in your household may have been exposed to COVID-19 (coronavirus) or is experiencing symptoms, we require a 14-day wait period since last possible exposure before requesting Child or Adult backup care. When you request backup care, you will need to confirm that no member of your household has the virus or is within this precautionary wait period. And, Care.com needs to be notified if there are any health changes in your household between the time you request care and the day the care is taking place.
In the case of actual infection, per CDC guidelines, Care.com requires you to confirm that you have been both symptom-free for 7 days and fever free (without any fever-reducing medications) for 3 days.
Can I use backup care for my child if they have a fever?
To avoid the spread of contagious disease, Care.com cannot provide backup care to any person who has a fever above 100 degrees.
What health precautions is my family required to take when using the backup care service?
Per Care.com any adults who will be at home on the day of care are required to wear a mask when in the presence of the caregiver.
Can I request a previous or consistent caregiver to minimize my family's exposure to new people?
Care.com's backup care service is designed to provide quality care from our supply of carefully vetted and experienced backup caregivers when families need it the most. While previous caregivers are taken into consideration when arranging backup child care, this service is not meant to be a consistent, long-term solution for child care. And, while creating quarantine “pods” or “bubbles” is one of the safety practices recommended by many experts, there’s simply no way for a backup caregiver to quarantine with your family. However, every one of Care.com's caregivers are required to take the safety precautions. Learn about Care.com's CareCheck and safety protocols at Care.com Safety.
What precautions have you taken regarding the health of your caregivers or the protocols within the child care centers in your backup care network?
Read about Care.com's coronavirus precautions.
How do I pay for backup care? What is my cost?
When you hire a Caregiver on Care.com, you pay them through the platform or directly. When you use backup care, your credit card will be charged after care takes place. Part of your backup care is subsidized, so you are only responsible for your co-pay amount once care is complete. Co-pay amounts are $6/hour for in-home childcare or adult care, or $20/day for in-center childcare.
Is backup care taxable?
Backup care subsidies or reimbursements are a taxable employee benefit that may appear as imputed income on your pay advice. IRS regulations require that the University of Colorado withhold payroll taxes based upon these costs.
How long does the program last?
The Care@Work program will be in place through the end of summer 2022.
I have questions about Care@Work. Who should I contact?
Program and enrollment questions: 855-781-1303.
Faculty and staff eligibility questions: hr.familysupportprogram@cuanschutz.edu
Care.com is the largest network for finding, managing and paying for care for the whole family. With your free, unlimited Care.com premium subscription membership, you can:
- Daycare providers, nannies and babysitters
- Tutors and remote learning assistants
- Special needs caregivers
- Elder and senior care providers
- Pet sitters and dog walkers
- Housesitters and cleaner
You can also create a family profile to connect with other families for nanny shares and learning pods for additional support during this school year. All caregivers on care.com have passed an annual CareCheck screening. Visit Care.com Safety to learn more and for best practices for hiring safely.
Download the Care@Work app, or go to your Care@Work portal to access the platform. Find the app in the App Store on your iOS device, and on Google Play.
Contacts
Program and enrollment questions: 855-781-1303
Faculty and staff eligibility questions: hr.familysupportprogram@cuanschutz.edu
Resources
Access relevant webinars, podcasts, guides, articles, and more.
Brochures
- Adult Backup Care (PDF)
- Back to School Resources (PDF)
- Care.com Membership Overview (PDF)
- Care.com Membership Benefits (PDF)
- Child Backup Care (PDF)
- COVID & Vaccine Safety Policies (PDF)
- How to Become a Caregiver (PDF)
- LifeMart Discounts (PDF)
Webinar
Videos
Frequently Asked Questions (FAQ)
Select the + symbol on the category you would like to search.
Care@Work by Care.com CU Anschutz Terms of Use
CU Anschutz is excited to offer you access to Care.com through the company’s Care@Work program. The self-service Care.com online platform allows users to find, manage and pay for family care services including childcare, elder care, tutoring, pet sitting, housekeeping and more.
Before you access the Care.com site and enroll to access services, we want to make sure you understand how the university’s relationship with Care.com is structured, and what access the Care@Work program provides you.
CU Anschutz is providing you free membership to the Care.com site, where you can find local care options for your family. Please use a distinctly different login and password on the Care.com site, rather than your CU credentials, to set up your account with Care.com.
Once you enroll in the Care@Work program, the relationship between you and Care.com will become your sole relationship, and CU Anschutz will not be involved in assessing or evaluating the services you use, nor the providers you choose.
Please be sure to understand the Care.com Terms of Use and other policies detailed on their website. Also, familiarize yourself with and review the specifics of how Care.com providers are vetted before you enter any personal information on the site. All caregivers on Care.com have passed an annual screening. You are encouraged to visit the Care.com Safety page to learn more about the company’s safety measures and best practices for hiring safely.
CU Anschutz will provide minimal data to Care.com in order for the company to confirm your eligibility. All other data and information you share will be solely between you and Care.com.
By checking the box agreeing to CU Anschutz Terms of Use, I am acknowledging that I exercise my own free and voluntary choice to participate in the services offered on Care.com, and I understand and assume all associated risks arising out of using the site and the services it offers. These risks include, but are not limited to personal injury or loss, bodily injury (including death), damage to or loss of, or destruction of any personal property, personal information, and financial information resulting from or arising out of the use of the services provided on Care.com or Care@work.
I hereby, for myself and anyone claiming through me, remise, release and forever discharge the Regents of the University of Colorado, a body corporate, on behalf of the CU Anschutz Medical Campus, its officers, directors, agents and employees (collectively “CU Anschutz”) from any and all claims, causes of action, damages or demands, resulting from or arising out of the use of the services provided on Care.com or Care@Work whatsoever which I or anyone claiming through me may now or at any time have against CU Anschutz in connection with any services provided by Care.com or Care@Work, or any individual or entity obtained by or through Care.com or Care@Work to render services pursuant to any services (together, the “Program”) offered by Care.com, Inc., resulting from any cause whatsoever and regardless of fault.
I acknowledge, for myself and anyone claiming through me, that CU Anschutz has no obligation or responsibility whatsoever in connection with the selection, approval, training, supervision or other oversight of any individual or entity rendering services in connection with Care.com, and does not provide any opinion as to the suitability, safety, experience, history or abilities of any of the providers identified through the Care.com site. I further acknowledge, for myself and anyone claiming through me, that CU Anschutz disclaims all warranties, express or implied, including warranties of fitness for a particular purpose, with respect to the Care.com and Care@Work services. I certify that I am at least eighteen years of age and have carefully read and freely signed this Release, that I understand and agree that no oral or written representations can or will alter the contents of this document, and that this agreement shall be governed by the laws of the State of Colorado.