Software, Support and Services

Tools and Services

Browse all OIT tools and services or search for a specific tool or service using the search box or filters.

These tools, software, and programs have all been vetted by our security and compliance team and are supported by our service desk.

Microsoft Teams

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.

Welcome to Microsoft Teams

Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.

Be sure you have Duo to provide multi-factor authentication (MFA) with Microsoft 365 applications - including Teams - when on-campus or off-campus. OIT recommends using the Microsoft Teams desktop or mobile device application for access to all your Teams from your phone or other mobile device so that you only need to authenticate about every 90 days.

New Update: Microsoft Teams live events are enabled for all university staff, faculty, and students. Live events provide similar functionality to a Zoom Webinar and does not require any additional cost to use. Click on the Calendar in Teams and click on the down arrow next to New meeting to view the Live event option.

 

New Microsoft Teams link

 

Get started using Microsoft Teams:

  • Go to your University Microsoft 365 Webmail
  • Click the “waffle” in the upper left corner
  • Under “apps”, find “Teams”
  • Click the “Download Teams for Desktop” link in the bottom left-hand corner
  • Install Teams for your operating system (Windows or OSX).
  • Any Teams you belong to will show up on the left-hand pane of the Teams download.

 
Helpful Tips for Setting Up Teams

  • Create a Team: Hints for naming Teams...
    • The name of the Team is public, even if the content is private
    • Be specific, Include segment, business unit or department prefixes and acronyms
    • Include “Project Team” or “Working Group” for Teams set up around commonly-known programs and services
  • Channels:
    • Dedicated sections within a Team to keep conversations organized
    • Organize by topic, department, client, project
    • Currently, everyone on a Team has access to every channel. Private channels are coming soon.
    • Every channel has its own conversation space, apps, notebook, document library, etc. These are organized as tabs across the top.
    • Create a channel video
  • Tabs: Tabs, added along the top of a channel, can contain a document from your files area which is especially important to that channel (such as a project charter), or an application like a Planner project plan, a Youtube video, or a polling application like Polly. Learn more about tabs.
  • Notify others: Notify your teammates about conversations in Teams. The Teams equivalent of addressing someone on the To: line in an email is  @-mention. You can @mention an entire team, a channel, or an individual. Teams offers an opportunity to replace email threads with Teams conversations. Learn more.
  • Integrate apps: Apps, bots, and connectors integrate into a channel. You can get data from your social media accounts like Twitter or Facebook, have a personal assistant schedule meetings and track your packages, or keep your project plans in a channel for all to find. Learn more about using apps with Teams. 

HIPAA Compliance for Teams

Microsoft Teams (Teams) brings together the full breadth and depth of Microsoft 365, to provide a true chat-based hub for teamwork and give customers the opportunity to create a more open, fluid, and digital environment. Teams is built on existing Microsoft technologies woven together by O365 Groups. Teams is built on the Microsoft 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities Microsoft customers expect.

When the University of Colorado of Denver shares information, internally or externally, it is important that the confidentiality, integrity, and availability of that data be preserved. That is no small task, especially with so many cloud storage options available. Microsoft has entered into a Business Associates Agreement (BAA) with the University of Colorado of Denver. This agreement helps provide university students, faculty, and staff with a tool for collaboration and secure file sharing, Microsoft Teams.  

While Teams is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).

HIPAA compliance depends on all of us. Please review the following information:

  • Data Classification & Impact
  • Protected Health Information (PHI)
  • Data Integrity - HIPAA Policy
  • Security of ePHI on Home Computers - HIPAA Policy
  •  

    If you have any questions regarding this service, please contact the OIT Service Desk at 303.724.4357.

    Training Resources

    Getting Started

    View Microsoft's live events training material: 

    Microsoft Teams live events video training 

    Microsoft Teams live events are an extension of Teams meetings that enable you to schedule and produce events that stream to large online audiences:


    Add Pronouns to Teams:

    Gender pronouns are words that refer to the person you are addressing.  Pronouns allow you to address people without using their names. In an inclusive, multi-cultural workplace, addressing people by their preferred pronouns is a simple, yet essential, way to show respect for their gender identity.  

    How to add your pronouns to your profile card:
    Once you’ve added your pronouns, anyone with a @ucdenver.edu and/or @cuanschutz.edu email address will be able to see your pronouns in Teams and in Outlook. Below are steps to guide you through adding your pronouns.  For a video walkthrough, please visit this Microsoft Teams Pronouns Guide.  

    Open your profile card in Teams or Outlook on the web: images below are from Microsoft 365 website. 

    Teams:

    1.  Click on your profile picture (top right of screen in teams) to view your profile overlay:

      Teams profile picture

    2. From your profile overlay, select on your name to view your profile card:

      Teams small profile card

    3. Select + Pronouns or the pronouns listed below your name.

    4. To add or change your pronouns, select from the examples (only available in English), or enter your own.  To change/delete, remove your pronouns, and then re-add if applicable.

    Outlook on the web:

    1. Click on your profile card in an email or meeting invite to show your profile

      Note: The pronouns feature is not available in the My Account portal in Outlook.

    2. Click + Pronouns or the pronouns listed below your name:

      Pronouns on profile card

    3. The Add your pronouns window appears. To add or change your pronouns, select from the examples (only available in English), or enter your own. To delete, remove your pronouns.

      Pronouns dialogue windowAdd your pronouns window

    4. Click Save and then Got it.  Changes are updated immediately.
    Supported platforms: 
    Windows, macOS, Chrome, Firefox, Safari, Edge  

    Not supported platforms:  
    iOS, Android, Linux 

    https://www.microsoft.com/en-us/videoplayer/embed/RE1LGec?pid=ocpVideo1-innerdiv-oneplayer&maskLevel=20&market=en-us

    Get Help

    Phone Icon

    Phone Support

    303-724-4357 (4-HELP)
    7:30 a.m. - 6 p.m., M - Th
    7:30 a.m. - 5 p.m., Fri

     

    self service logo

    Self Service Portal

    Submit a ticket
    Email the Service Desk
    24/7 access to the Service Center

    CMS Login