Commonly used OIT tools, services, and resources for staff. To view all services, browse all tools and services.
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Review the complete list of system alerts to learn about any planned outages related to OIT.
Phone Support
Contact us over the phone for assistance
303-724-4357 (4-HELP from a campus phone)
7:30 a.m. to 6 p.m., Monday - Thursday
7:30 a.m. to 5 p.m., Friday
OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.
Please use phone support or one of our self service options for assistance during this time.
Self Service Portal
Enter a ticket for assistance
24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
Be sure you have Duo to provide multi-factor authentication (MFA) with Microsoft 365 applications - including Teams - when on-campus or off-campus. OIT recommends using the Microsoft Teams desktop or mobile device application for access to all your Teams from your phone or other mobile device so that you only need to authenticate about every 90 days.
New Update: Microsoft Teams live events are enabled for all university staff, faculty, and students. Live events provide similar functionality to a Zoom Webinar and does not require any additional cost to use. Click on the Calendar in Teams and click on the down arrow next to New meeting to view the Live event option.
Microsoft Teams (Teams) brings together the full breadth and depth of Microsoft 365, to provide a true chat-based hub for teamwork and give customers the opportunity to create a more open, fluid, and digital environment. Teams is built on existing Microsoft technologies woven together by O365 Groups. Teams is built on the Microsoft 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities Microsoft customers expect.
When the University of Colorado of Denver shares information, internally or externally, it is important that the confidentiality, integrity, and availability of that data be preserved. That is no small task, especially with so many cloud storage options available. Microsoft has entered into a Business Associates Agreement (BAA) with the University of Colorado of Denver. This agreement helps provide university students, faculty, and staff with a tool for collaboration and secure file sharing, Microsoft Teams.
While Teams is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).
HIPAA compliance depends on all of us. Please review the following information:
If you have any questions regarding this service, please contact the OIT Service Desk at 303.724.4357.
View Microsoft's live events training material:
Microsoft Teams live events video training
Microsoft Teams live events are an extension of Teams meetings that enable you to schedule and produce events that stream to large online audiences:
Gender pronouns are words that refer to the person you are addressing. Pronouns allow you to address people without using their names. In an inclusive, multi-cultural workplace, addressing people by their preferred pronouns is a simple, yet essential, way to show respect for their gender identity.
How to add your pronouns to your profile card:
Once you’ve added your pronouns, anyone with a @ucdenver.edu and/or @cuanschutz.edu email address will be able to see your pronouns in Teams and in Outlook. Below are steps to guide you through adding your pronouns. For a video walkthrough, please visit this Microsoft Teams Pronouns Guide.
Open your profile card in Teams or Outlook on the web: images below are from Microsoft 365 website.
Teams:
Outlook on the web:
Microsoft Teams is a chat-centered workspace in Microsoft 365. It brings people, conversations, files, and tools into one place, so everyone has instant access to everything — facilitate meetings, chat one-on-one, make audio or video calls, and connect your Teams site to third-party apps safely.
Be sure you have Duo to provide multi-factor authentication (MFA) with Microsoft 365 applications - including Teams - when on-campus or off-campus. OIT recommends using the Microsoft Teams desktop or mobile device application for access to all your Teams from your phone or other mobile device so that you only need to authenticate about every 90 days.
New Update: Microsoft Teams live events are enabled for all university staff, faculty, and students. Live events provide similar functionality to a Zoom Webinar and does not require any additional cost to use. Click on the Calendar in Teams and click on the down arrow next to New meeting to view the Live event option.
Microsoft Teams (Teams) brings together the full breadth and depth of Microsoft 365, to provide a true chat-based hub for teamwork and give customers the opportunity to create a more open, fluid, and digital environment. Teams is built on existing Microsoft technologies woven together by O365 Groups. Teams is built on the Microsoft 365 hyper-scale, enterprise-grade cloud, delivering the advanced security and compliance capabilities Microsoft customers expect.
When the University of Colorado of Denver shares information, internally or externally, it is important that the confidentiality, integrity, and availability of that data be preserved. That is no small task, especially with so many cloud storage options available. Microsoft has entered into a Business Associates Agreement (BAA) with the University of Colorado of Denver. This agreement helps provide university students, faculty, and staff with a tool for collaboration and secure file sharing, Microsoft Teams.
While Teams is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).
HIPAA compliance depends on all of us. Please review the following information:
If you have any questions regarding this service, please contact the OIT Service Desk at 303.724.4357.
View Microsoft's live events training material:
Microsoft Teams live events video training
Microsoft Teams live events are an extension of Teams meetings that enable you to schedule and produce events that stream to large online audiences:
Gender pronouns are words that refer to the person you are addressing. Pronouns allow you to address people without using their names. In an inclusive, multi-cultural workplace, addressing people by their preferred pronouns is a simple, yet essential, way to show respect for their gender identity.
How to add your pronouns to your profile card:
Once you’ve added your pronouns, anyone with a @ucdenver.edu and/or @cuanschutz.edu email address will be able to see your pronouns in Teams and in Outlook. Below are steps to guide you through adding your pronouns. For a video walkthrough, please visit this Microsoft Teams Pronouns Guide.
Open your profile card in Teams or Outlook on the web: images below are from Microsoft 365 website.
Teams:
Outlook on the web:
