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Campus Phone System – Transition to Microsoft Teams Calling

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The Teams Calling Migration project team has made significant progress toward modernizing the university’s aging phone system infrastructure. Teams Calling will streamline communication for the university, allowing you to make and receive calls directly within the Teams app from your computer or mobile device. This means you can stay connected and take important calls whether you're at your desk or on the go! The migration to Microsoft Teams Calling is currently in the pilot phase, and we will begin rollout of the new system at the end of March starting with Jabber soft phone users.

Enhancing Campus Communication: Upcoming Phone System Change

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We are making a major upgrade to our campus calling system and transitioning to Microsoft Teams Voice in 2025. This cloud-based phone system will integrate with Microsoft Teams, allowing seamless calls directly within the app, enhancing both communication and collaboration. As part of this transition, several general-purpose phone numbers will be deactivated and reconfigured for emergency dialing only, ensuring a smooth and reliable upgrade to our new system.

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