Different Types of User Accounts

Regular University Accounts

Regular university accounts are used for doing your day-to-day tasks such as email, using the Internet, Microsoft 365 applications and Outlook, etc. All university faculty, staff and students have a regular account created at the time of employment or enrollment. Some faculty and staff may have additional accounts (such as a service account) based on their positions and responsibilities. 

Person of Interest Accounts

Our university offers accounts for Persons of Interest (POI), including volunteer faculty, off-campus work-study employers, employees of CU Medicine and UCH, users from another university campus, or visiting scholars. To request a POI account, please contact your Department Human Resources representative.

Service Accounts

If you are a University of Colorado employee and need a user account to run a particular service or application, a testing account, or a shared account for your department, please request a service account via the OIT Service Accounts webpage (campus network or VPN required to submit).

You can also learn more about service accounts on our ISIC webpage. 

Sponsored User Accounts

Sponsored user accounts are available for individuals external to CU Denver and CU Anschutz (e.g. vendors and consultants) who need short-term access to university systems for university-related purposes.

• An employee internal to the university, who will work directly with the sponsored user, must sponsor the account and complete a Sponsored User Request Form (SSO login required).
• Requests will be processed in one week, pending approval from the designated approver in your department.
• Once the account is created, the sponsored user will receive instructions to claim the account and test logon credentials.
  

Contact the Service Desk for Assistance

If you are university faculty, staff or student needing assistance with your account, please contact the OIT Service Desk. 

The OIT Service Desk is happy to assist you with any problems or questions you may have. Please be aware, additional verification will be required before any changes to your account can be made.