Tools & Services
Browse tools, software and programs that have been vetted by our security and compliance team and are supported by our service desk.
Call Menu
Category: OIT - Categories Phones Audience: Faculty Staff
This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP).
Setup Call Menu
Visit the Service Portal to learn more and request shared phone services to setup call menu and call flows.
This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP).
The team will work with you to determine new call flows and enhance existing call flows Auto Attendant/Call Menu Services. Note: this is not a call center.