Call Menu
Category: OIT - Categories Phones Audience: Faculty Staff
This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP). *Need to be on VPN or campus network to access request form.
Setup Call Menu
This service allows a business unit to utilize a call menu to direct callers to targeted destinations based on caller input. This service request is to design and implement Auto Attendant/Call Menu Services to support Call Enabled Business Processes (CEBP).
The TNI Access Team and/or Customer Service Representatives will consult with the requesting customer to determine new call flows and enhance existing call flows Auto Attendant/Call Menu Services. This is a non-call-center/ACD service.
*Need to be on VPN or campus network to access request form.
The TNI Access Team and/or Customer Service Representatives will consult with the requesting customer to determine new call flows and enhance existing call flows Auto Attendant/Call Menu Services. This is a non-call-center/ACD service.
*Need to be on VPN or campus network to access request form.
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