Once a shared mailbox has been set up, you should see it in the Folder pane of your Outlook (usually on the left). If you don't see a shared box you have access to, click on the Request Email Box link above or contact the mailbox owner to request access.
For more information about adding shared mailboxes in Outlook for PC, Mac or Webmail, and how to send and reply to messages, follow the instructions in the FAQs below.
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