Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

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Review the complete list of system alerts to learn about any planned outages related to OIT.

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Equipment Tools and Resources

AV Equipment

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual (AV) equipment can be checked out for classroom use or other events on campus by submitting a request through the EMS room scheduling system.
See full details

AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
See full details

Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
See full details

Technology Resources

Hard Drive Disposal

Category: Computer and Device Support Audience: Faculty Researchers Staff
Old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers can be disposed of by submitting a request to Facilities Management using the EMS Reservation system.
Request Disposal

Disposal Request Process

If you have old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers, view the information on the Facilities Management Surplus and Capital Equipment Disposal webpage to submit a disposal request using the EMS Reservation system.

Requests to dispose of old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers should be submitted through the Asset Management form on the Facilities Management webpage. Hard drives are then picked up by facilities and ultimately sent to Techno Rescue. Techno Rescue is under contract for the destruction and disposal of all equipment.

Additional Tools and Resources

Hard Drive Disposal

Category: Computer and Device Support Audience: Faculty Researchers Staff
Old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers can be disposed of by submitting a request to Facilities Management using the EMS Reservation system.
Request Disposal

Disposal Request Process

If you have old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers, view the information on the Facilities Management Surplus and Capital Equipment Disposal webpage to submit a disposal request using the EMS Reservation system.

Requests to dispose of old or unused hard drives from redundant obsolete computers, retired servers, unused flash drives and photocopiers should be submitted through the Asset Management form on the Facilities Management webpage. Hard drives are then picked up by facilities and ultimately sent to Techno Rescue. Techno Rescue is under contract for the destruction and disposal of all equipment.

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CU Anschutz

Education II North

13120 East 19th Avenue

5th Floor

Aurora, CO 80045

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