Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Equipment Tools and Resources

AV Equipment

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual (AV) equipment can be checked out for classroom use or other events on campus by submitting a request through the EMS room scheduling system.
See full details

AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
See full details

Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
See full details

Technology Resources

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
OneDrive for Business Login

With OneDrive

  • Update and share files from any device
  • Work on Office documents with others simultaneously
  • Get 5 TB of file storage per user account

You will be prompted to authenticate using the MFA application Duo before you are able to access Microsoft 365 applications including OneDrive. Microsoft 365 applications are available to download for free on up to 5 PCs, Macs or mobile devices to current faculty, staff and students. OIT recommends that you download OneDrive to your home and mobile devices if you plan on accessing your files away from campus. 

OneDrive for Business is configured for HIPAA compliance, so files are all private by default. However, sharing for viewing and editing is easy to do. Learn more on Securing Your Data for OneDrive.  

Training Resources

Getting Started

Microsoft OneDrive Training Videos 

Additional Tools and Resources

Microsoft OneDrive for Business

Category: Office 365 OIT - Categories OIT - Type of software OneDrive Productivity and Business Software Audience: Faculty Researchers Staff Students
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files.
OneDrive for Business Login

With OneDrive

  • Update and share files from any device
  • Work on Office documents with others simultaneously
  • Get 5 TB of file storage per user account

You will be prompted to authenticate using the MFA application Duo before you are able to access Microsoft 365 applications including OneDrive. Microsoft 365 applications are available to download for free on up to 5 PCs, Macs or mobile devices to current faculty, staff and students. OIT recommends that you download OneDrive to your home and mobile devices if you plan on accessing your files away from campus. 

OneDrive for Business is configured for HIPAA compliance, so files are all private by default. However, sharing for viewing and editing is easy to do. Learn more on Securing Your Data for OneDrive.  

Training Resources

Getting Started

Microsoft OneDrive Training Videos 

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