Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

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Review the complete list of system alerts to learn about any planned outages related to OIT.

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.

University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Equipment Tools and Resources

AV Equipment

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual (AV) equipment can be checked out for classroom use or other events on campus by submitting a request through the EMS room scheduling system.
See full details

AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
See full details

Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
See full details

Technology Resources

Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
Activate/Deactivate Internet

Wired and Wireless Network Services

This service request is for connectivity to the wired data network at the University of Colorado Denver | Anschutz Medical Campus, which is managed by the Telecommunications Network Infrastructure (TNI) team. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). Typically this service is for personal computers (desktops/laptops) but is also for servers that are located in customer-owned/managed spaces where the equipment may be connected to the university network.

Learn More

 
Additional Services 

 Equipment  Campus  Cost
Network Jacks (including those that support wireless)
 Available off-campus $9.77 per month
On-site Networking Technical Support
(add'l trip charge)
 Available off-campus
 $80.00 per hour
Cable Pull for New Jack
(Teflon Cable-A/B JACK) 		 Available on both the Denver and Anschutz campuses  Billed based on vendor one-time charge 

Additional Tools and Resources

Network Services

Category: Billing Computer and Device Support OIT - Categories OIT - Type of software Operating Systems Remote Access Remote Access Audience: Faculty Staff Students
This service request provides wired and wireless computer access to the university's data network. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). *Need to be on VPN or campus network to access button link
Activate/Deactivate Internet

Wired and Wireless Network Services

This service request is for connectivity to the wired data network at the University of Colorado Denver | Anschutz Medical Campus, which is managed by the Telecommunications Network Infrastructure (TNI) team. This connectivity allows access to the Internet and to university-managed network-dependent resources (such as servers and applications). Typically this service is for personal computers (desktops/laptops) but is also for servers that are located in customer-owned/managed spaces where the equipment may be connected to the university network.

Learn More

 
Additional Services 

 Equipment  Campus  Cost
Network Jacks (including those that support wireless)
 Available off-campus $9.77 per month
On-site Networking Technical Support
(add'l trip charge)
 Available off-campus
 $80.00 per hour
Cable Pull for New Jack
(Teflon Cable-A/B JACK) 		 Available on both the Denver and Anschutz campuses  Billed based on vendor one-time charge 

Office of Information Technology

CU Anschutz

Education II North

13120 East 19th Avenue

5th Floor

Aurora, CO 80045

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