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The suite of generative AI offerings available for Zoom include the following options to enhance the efficiency and effectiveness of meetings and online learning: Meeting Summary, Smart Recording, In-Meeting Questions and AI Companion for Whiteboard.
Ethical use of AI Companion involves transparency, respect for privacy, and responsible information handling. Adhering to these principles can enhance productivity while helping to maintain ethical practices. Consider the following when using Zoom AI Companion:
Meeting Summary
The AI Companion Meeting Summary uses artificial intelligence to shorten important meeting points to generate a high-level summary. Once the meeting has concluded, the host receives an email with a detailed summary that can be shared.
To Enable Meeting Summary with AI Companion:
There are additional settings and options that can be used including whether you want to automatically start meeting summary for all meetings that you host. Learn more from the Zoom Meeting Summary with AI Companion webpage.
In-Meeting Questions with the AI Companion
The Ask In-Meeting Questions feature uses AI technology to allow meeting participants to ask about the meeting's content. It provides predefined questions like "Catch me up," "Was my name mentioned?," and "What are the action items?" This is useful for getting up to speed if you join late or return after being away. You can also create custom questions like "Was a date agreed on?" and "Was there a decision on the name?" The feature supports meetings, questions, and responses in over 30 languages.
To Enable In-Meeting Questions with AI Companion
Note: This does not require the host to be present, as the Meeting Summary generation will begin as soon as someone starts your meeting. Additional information about this option is available at the Zoom AI Companion Questions webpage.
Smart Recording
Smart Recording extends the capabilities of Zoom's AI Companion to cloud recordings. It allows you to organize your cloud recording into segments called smart chapters. This feature provides recording highlights for quick and easy understanding of key takeaways. It helps identify action items for post-meeting or webinar follow-ups and gives the host analytics on important meeting and conversation metrics, such as talk speed, talk-listen ratio, longest monologue, filler word usage, and patience. This can be useful for long meetings and webinars, like lectures, where dividing the recording for convenient viewing is desired.
To Enable Smart Recording with AI Companion
AI Companion for Whiteboard
With Whiteboard Content Generation, you can enhance the whiteboard experience by unlocking visual ideation. This feature allows users to generate ideas, refine and expand existing content and add objects to a canvas with a single click.
To Enable Whiteboard Content Generation with AI companion
More information about enabling whiteboard content generation with AI Companion is available on the Zoom Support webpage.
AI Companion for Meetings including Meeting Summary, Smart Recording, In-Meeting Questions and AI Companion for Whiteboard are features approved for use at the university. Zoom does not use any of your audio, video, chat, screen sharing, attachments or other communications-like customer content (such as poll results, whiteboard, and reactions) to train Zoom’s or its third-party artificial intelligence models.
Security and privacy controls are in place to protect university data. The university community must follow and abide by university policy, and relevant state and federal law regarding protecting data and information systems, including but not limited to HIPAA, FERPA, GLBA, GDPR, FISMA (NIST 800-53r5), University HIPAA Policy, University Acceptable Use of Information Technology Resources Policy 5001, and Administrative Policy Standard 6005 Information Security Program. When using, storing, processing information, and accessing the Zoom AI Companion, please consider the following:
Additional information about safely using AI is available on the Information Security and IT Compliance website. Zoom also includes detail about how the Zoom AI Companion feature handles data on their website.
Additional Zoom AI Companion support and training resources:
The Division for Teaching Innovation and Program Strategy (TIPS) is offering Zoom AI training. Register for the noon - 12:45 pm, Thursday, August 22 training - Zoom Now: Exploring New Features for Increasing Engagement. Additional TIPS training for faculty is available on the Workshops and Events webpage.
Watch the TIPS Intro to Zoom AI Companion training video.
If you need additional assistance with Zoom AI Companion, please contact the OIT Service Desk.
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