IT Professionals Tools and Services

 

Commonly used OIT tools, services, and resources for IT professionals. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Get Help


Phone Icon

Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Information Technology Advisory Community (ITAC) Resources 

Microsoft Teams Logo
HIPAA logo with full name

Additional Tools and Resources

Microsoft 365

Category: Office 365 OIT - Categories OIT - Type of software Productivity and Business Software Audience: Faculty Staff Students
Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more - Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes.
Access Microsoft 365

Welcome to Microsoft 365

Offering benefits way beyond programs like Word, Excel, PowerPoint, OneNote, OneDrive, Outlook and more, Microsoft 365 is a suite of productivity, storage, multi-media and business applications that allows you to collaborate and share your work across campus, teams and classes. Current faculty, students and staff can access all applications across any platform on any device.

 

Get Started

Access Microsoft 365 applications by logging in at: https://office.com. Sign-in using your university email address and password. Microsoft 365 is available free on up to 5 PCs or Macs (and other mobile devices). 

 

Product Features

New Features

Check for new applications such as Power BI Pro and Visio in your Microsoft account. After signing in, click on the waffle in the left-hand corner and view the list of available applications. Power BI Pro allows you to connect to and visualize data by creating interactive reports. More information about getting started with Power BI is available at Microsoft Power BI Training and Get Power BI Desktop.

Availability

Product

Students (full or part-time)Faculty & Staff (full or part-time)AlumniRetireesSponsored Users/POIs
Microsoft Exchange / Outlook / Web-based Email)FreeFreeFreeFreeFree

Microsoft 365 Cloud Applications

  • Office
  • Word
  • Excel
  • PowerPoint
  • OneNote
  • OneDrive (online file storage)
  • SharePoint (web content creation, document management and collaboration)
  • Teams (messaging, tasks, online meetings and collaboration app)
  • Sway (interactive web-based canvas for presentations)
  • Forms (for surveys, quizzes and more)
  • Yammer Academic (private social network)
  • Flow (creating workflows between apps)
  • PowerApps (creating instant apps with no code)

 

 

 

 

 

 

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Free

Microsoft Office Pro Plus

Microsoft downloads for desktop and mobile devices; five licenses per person

  • Outlook
  • OneDrive
  • Word
  • Excel
  • PowerPoint
  • OneNote
  • Publisher and Access (PC Only)

 

 

 

 

Free

 

 

 

 

Free

 

 

 

 

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