IT Professionals Tools and Services

 

Commonly used OIT tools, services, and resources for IT professionals. To view all services, browse all tools and services.

Receive system status updates directly to your phone or email when you sign up for Statuspage. Customize which alerts and notifications you receive so you only get information pertinent to you.

Review the complete list of system alerts to learn about any planned outages related to OIT.

Get Help


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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details

Information Technology Advisory Community (ITAC) Resources 

Microsoft Teams Logo
HIPAA logo with full name

Additional Tools and Resources

New Website

Category: Design and Development OIT - Categories OIT - Type of software Website Management and Development Audience: Faculty Staff
University affiliated units such as schools, colleges, centers, administrative offices, and more are entitled to their own section on ucdenver.edu or cuanschutz.edu.
Request New Website

A CMS (content management system) is software that allows you to easily manage content and create a website. The CMS we are using is Sitefinity. 

There's a lot to love about the Sitefinity content management system (CMS). Topping the list: it is easy to use for all skill levels, portrays a unified university brand and leads to positive experiences for our site users. Some more good qualities of Sitefinity is the simplicity, accessibility, sophisticated look and feel and security. Learn more about Sitefinity.

Use the button to submit a request for a new website for your school, department, or center. Visit @Web for more information about CMS Sitefinity and other resources for web design and buildout help.

CMS Login