Researcher Tools and Services

 

Commonly used OIT tools, services, and resources for researchers. To view all services, browse all tools and services.

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Review the complete list of system alerts to learn about any planned outages related to OIT.

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Phone Support

Contact us over the phone for assistance

303-724-4357 (4-HELP from a campus phone)

7:30 a.m. to 6 p.m., Monday - Thursday

7:30 a.m. to 5 p.m., Friday

 

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Chat Support

OIT chat support is currently unavailable. We are working to restore Chat capabilities as quickly as possible.

Please use phone support or one of our self service options for assistance during this time.

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Self Service Portal

Enter a ticket for assistance

Submit a ticket

Email the Service Desk

24/7 access to the OIT Service Center, your ticket will be replied to during normal hours of operation in the order it was received.


University Access Resources

Remote Access VPN

Category: IT Security OIT - Categories OIT - Type of software Productivity and Business Remote Access Software VPN or remote access Audience: Faculty Researchers Staff Students Cost: Free
When connecting from off-campus, there are several remote options based on your needs. You will be prompted for multi-factor authentication through Duo during login to the VPN or VMware Horizon for remote access.
See full details

Single Sign On (SSO)

Category: OIT - Categories OIT - Type of software Remote Access Audience: Faculty Staff Students Cost: Free
Authentication services to university units for departmental or campuswide applications that require the authentication of users based on their affiliation with the university.
See full details



Equipment Tools and Resources

AV Equipment

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Room Scheduling Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual (AV) equipment can be checked out for classroom use or other events on campus by submitting a request through the EMS room scheduling system.
See full details

AV Services

Category: Billing Classroom Support Instructional Technology OIT - Categories OIT - Type of software Audience: Faculty Staff Students Cost: See extended details for service rates
Audiovisual services can be scheduled for classroom and event support including AV technical assist and setup and / or AV staffing for the duration of your event.
See full details

Equipment Rentals

Category: Billing Classroom Support Computer and Device Support Instructional Technology Productivity and Business Room Scheduling Audience: Faculty Researchers Staff Students Cost: See extended details for service rates
You can rent various IT and computer equipment for your classroom and business needs. Some equipment can be rented through the EMS system, other equipment needs to be rented onsite with OIT directly.
See full details



Technology Resources

Microsoft Forms

Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students
Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
Microsoft Forms Resources

Welcome to Microsoft Forms

Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. Visit OIT's Microsoft 365 webpage for more information about Microsoft software or go to https://office.com to access your Microsoft 365 applications. 

As a reminder, if you currently have patient data in Froms, be sure you to export the data to a secure location and delete all protected data from Forms. As of January 2021, all forms that collect protected information will be required to reside in Qualtrics.

Other form and survey software to consider is Formstack

HIPAA Compliance for Teams/ Microsoft 

The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.

While Microsoft is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).

HIPAA compliance depends on all of us. Please review the following information:

  • Data Classification & Impact
  • Protected Health Information (PHI)
  • Data Integrity - HIPAA Policy
  • Security of ePHI on Home Computers - HIPAA Policy
  • If you have any questions regarding this service, please contact the OIT Service Desk at 303.724.4357.

    Training Resources

    Getting Started

    • Forms can be accessed under the waffle app launcher in the top left corner of Microsoft 365.
    • If you have the Microsoft Teams desktop app installed, you can also access Forms under Apps > All apps > Forms.



    Additional Tools and Resources

    Microsoft Forms

    Category: Forms Office 365 OIT - Categories OIT - Type of software Software Survey tools Audience: Faculty Researchers Staff Students
    Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.
    Microsoft Forms Resources

    Welcome to Microsoft Forms

    Microsoft Forms is a tool that allows for the easy creation of surveys, quizzes, and polls. Microsoft 365 applications are free to faculty, students and staff. Visit OIT's Microsoft 365 webpage for more information about Microsoft software or go to https://office.com to access your Microsoft 365 applications. 

    As a reminder, if you currently have patient data in Froms, be sure you to export the data to a secure location and delete all protected data from Forms. As of January 2021, all forms that collect protected information will be required to reside in Qualtrics.

    Other form and survey software to consider is Formstack

    HIPAA Compliance for Teams/ Microsoft 

    The university has a Business Associate Agreement (BAA) with Microsoft that allows for secure collaboration and HIPAA compliance.

    While Microsoft is configured for HIPAA compliance, you should use caution in the type of data is stored as well as with whom and how the data is shared (same university HIPAA policies and procedures apply).

    HIPAA compliance depends on all of us. Please review the following information:

  • Data Classification & Impact
  • Protected Health Information (PHI)
  • Data Integrity - HIPAA Policy
  • Security of ePHI on Home Computers - HIPAA Policy
  • If you have any questions regarding this service, please contact the OIT Service Desk at 303.724.4357.

    Training Resources

    Getting Started

    • Forms can be accessed under the waffle app launcher in the top left corner of Microsoft 365.
    • If you have the Microsoft Teams desktop app installed, you can also access Forms under Apps > All apps > Forms.
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