Tools and software for working remotely or hybrid. View all Tools and Services for more.
In addition to the options for using Microsoft 365 applications, the university's virtual private network (VPN), or a remote desktop and applications, there are many collaborative productivity tools to allow you to work with colleagues, teachers and fellow students. These tools allow you to have virtual meetings, online chats, soft phones, and connect remotely to your files and Anschutz Medical Campus resources. Take a look at some of these options and please contact the OIT Service Desk if you need additional assistance getting started.
Duo is a multi-factor authentication (MFA) tool required when connecting to campus resources. Using Duo means that an identity thief cannot use a stolen password to access our systems or your personal information without a second proof of your identity. Registration and installation of Duo needs to be completed prior to accessing the university network, Microsoft apps, and the employee and student portals.
Want to work on a project with your colleagues, instructors or other students? Teams, which is part of the Microsoft 365 suite of applications, is a tool for collaborating, communicating, document sharing, and is also approved for use with partners outside the university. Getting started is easy. Install Teams from the Microsoft Office site, view the tool below, and click here for additional links to Microsoft Teams training material.
All faculty, staff and students are licensed for meetings up to 300 participants. Click on the tool below for all information, details, and training links. It is very important to follow Zoom’s security best practices. More information about Zoombombing (uninvited participants) is available from the School of Education and Human Development's Learning Design and Technology webpage.
OneDrive for Business is an integral part of Microsoft 365 and provides a place in the cloud where you can store, share, and sync your work files. OneDrive can be used to: store files in a centralized, secure, easy-to-access online location (university accounts have 1 TB of online storage); update those files from any device; and collaborate with others simultaneously through file sharing. Learn more by viewing the tool below.
When connecting from off-campus, OIT offers several remote options based on your needs including the university's virtual private network (VPN) and using a remote desktop and applications. Please note that you will be prompted for MFA through Duo during login to the VPN for remote access. See the tool below for details on how to set up and log into VPN.
Cisco Jabber can send calls meant for your office phone directly to your laptop or personal computer. Please contact the OIT Service Desk to access this feature and provide the following information for one or more users: Current office phone number, university username, and desk phone current location. If more than one phone line must be accessible, please specify in advance. Click here for the Jabber resource guide.
This service request is to install/activate an office/desktop telephone connection at a designated location. Typical use of this service is to support an office telephone connection. A Direct Inward Dial (DID) or non-DID phone number will be assigned based on customer’s requirements. Telecommunications and Network Infrastructure (TNI) will provide and support the TNI-provided standard telephone end to end.
If you have a request to change seven or more office/desktop connections, please:
If you are requesting a change for one individual office/desktop connection, use the link above to request service. This will allow you to:
Directions to submit a service request:
Phone Service Rates:
| Equipment | Cost |
| Phone line Connection | $23.50 per month |
| Phone line Re-Connection | $45.00 one-time |
| Phone line Moves and Changes (1/2 hour) |
$45.00 per 1/2 hour |
| International Long Distance | Billed at cost per minute |
The following resources are available from colleges, schools and departments to help you navigate remote work:
OIT Website
Cyber Security and COVID-19
HIPAA and COVID-19
More Resources
Quick links to additional campus resources:
303-724-4357 (4-HELP)
7:30 a.m. - 6 p.m., M - Th
7:30 a.m. - 5 p.m., Fri
Submit a ticket
Email the Service Desk
24/7 access to the Service Center
