Refund Information
Refunds typically result from course enrollment adjustments, over-payments, or financial aid. Many students receive a refund from the University of Colorado Denver | Anschutz Medical Campus at some point. If the student's bill was paid with cash, check, eCheck, or financial aid (except Parent PLUS loans designated to be refunded to the parent borrower) and you are eligible for a refund, it will be issued in the student’s name regardless of who paid.
Refunds reflect current account activity as of the issue date. It is possible that you could see new charges on your bill after getting a refund due to course enrollment changes, enrollment into wait-listed courses, financial aid adjustments, student
health insurance, or housing-related expenses.
Refunds from financial aid funds are issued within 3-5 business days from disbursement via direct deposit or check, depending on the refund method requested.
Refunds from non-financial aid sources are refunded after the census date of each term.
Direct Deposit Refunds
For fast access to your refund, set up direct deposit in the UCDAccess portal. After logging in to the portal, click on Student Center and select Student Account. Go to Direct Deposit Student
Refunds and follow the prompted instructions.
Direct Deposits are processed on weeknights and are available in 2-3 business days, typically sooner depending on the bank. Verify that funds are available in your account before spending the funds.
Direct deposit authorization allows funds to be deposited into your account only. Funds are not withdrawn from your account to pay your bill as a result of this authorization.
This information applies to direct deposit for student account refunds if payment was made by check, eCheck, or financial aid. If you are a student employee, contact your payroll liaison to set up direct deposit for your wages separately.
Parent PLUS loan refunds to parent borrowers are not eligible for direct deposit.
This direct deposit is not the same as your payroll direct deposit. If you are working for CU, you'll need to do both.
How to Set Up Direct Deposit:
- Log into UCDAccess
- In your "Student Center", select "Student Account"
- Go to "Direct Deposit Student Refunds"
- Follow the instructions and input your account inform
Paper Check Refunds
If you have not completed the process to set up Direct Deposit in the UCDAccess student portal, your refund will be issued as a paper check and mailed to the mailing address on file.
Please be sure to verify your mailing address before any refund is issued to avoid possible delays in receiving your refund. We cannot cancel checks lost in the mail for 14 business days. If you do not receive the refund check after 14 business days,
please, contact us at bursar@ucdenver.edu.
Paper check refunds are processed twice a week on Tuesdays and Thursdays.
Federal Parent PLUS Loan Refunds
The method of Parent PLUS loan refunds is determined by preferences indicated on the borrower’s application.
International Student Refunds
This new service will provide the University of Colorado Denver | Anschutz Medical Campus with a way to process payments quickly and securely in the students’ local currencies.
International students owed refunds from the University of Colorado Denver | Anschutz Medical Campus will receive an email from Trolley.com, requesting your international bank account information. To
keep all information secure, you will also receive a separate email from the same email address with a verification code. The verification code will need to be entered to authenticate and begin entering your banking information.
After you have entered your bank account information, the university will be able to submit your refund to your international bank account of choice.
Once the university sends your payment, you will receive a confirmation email from Trolley.com with your payment information. You should expect to see your payment in 1-2 business days after receiving the confirmation
email.
To contact Flywire for assistance please email: payeesupport@flywire.com or call toll-free at 1-800-346-9252.
Direct Deposit Banking Disclosure
Student choice in direct deposit banking
- If you have an existing bank account in your name, set up direct deposit for refunds using that account.
- If you do not have a bank account, you can choose to open an account with any U.S. banking institution. You can change your selection at any time.